Shipping & Returns

Shipping

Orders over (AU) $70.00 are eligible for free standard shipping. Use code 'Free Shipping' at checkout. We offer flat rate shipping for all other orders.

Australia standard shipping (AU) $10

Orders are dispatched within 1-2 business days and shipping times are estimated between 2-7 days depending on your location in Australia.

 

Express Shipping (AU) $20

Orders placed before 12noon will be shipped the same day.

Orders after 12noon will be sent the following business day. Please note we are unable to send express on weekends or public holidays.

 

Refunds

Please choose carefully. We do not offer refunds for change of mind. We are more than happy to answer questions about our products before you purchase. Just contact us at info@milkco.com.au 

Milkco takes pride in offering quality products to our customers, with each item being carefully checked prior to shipment. In the unlikely event of receiving a faulty or damaged product, please contact us at info@milkco.com.au within 30 days to organise a replacement/exchange or full refund. 

We recommend that you return items using a trackable postage method. Milkco will not be held liable for parcels lost in transit. Please allow 7 business days for the return to be processed and credited to your account.